|
See The Pressure Washer
In Action
|
|
Shipping / Delivery Information |
- NOTE: Residential deliveries are subject to residential delivery fee.
- For international orders, read our International Shipping Policy and FAQ
- Normal shipping is by UPS or Freight. If the product is in stock it will ship on the next business day; otherwise you will be notified about the lead time.
- All products are shipped FREE of charge within the Continental US.
- Freight carriers sometimes charge a one time residential fee that the customer is responsible for (not included in shipping). Usually the residential fee is around $35.00.
- The freight carrier will call you to schedule delivery after the product has shipped.
- If customer is not available to schedule a delivery time the product will be returned to us and the customer is responsible for re-shipping charges.
- If the customer decides they do not want the product after shipment they are responsible for all shipping charges and a 25% restocking fee.
- All special freight carrier requests such as inside delivery, lift gate, arrival notification, residential delivery, sort and segregate, and help unloading costs are the responsibility of the customer and are not included in our shipping costs posted online. The customer will have to pay any additional fees for these special requests.
- Redelivery fee will apply if the item travelling by freight cannot be delivered on the first attempt; even if the second attempt is on the same day.
- There will be an appointment fee (different than arrival notification fee) for freight deliveries if the carrier needs to work around the customer's schedule.
- There may be a hazardous materials fee where applicable.
- There may be limited access fees for military bases, campuses, prisons and hospitals.
- Customer must inspect the product(s) at the time of delivery for damage. If severe damage has occurred please refuse the product and call us so that we may ship out a replacement ASAP. If there is a broken part please call us with the part number and serial number and we will have a replacement part shipped to you ASAP.
- We can ship some products in large quantities to Alaska & Hawaii, but shipping costs vary and must be quoted by phone.
- Once a product is shipped we cannot cancel an order.
Same Day Shipment When...
- When you call for solution advice, we'll not only suggest what fits your application, we'll immediately check if we have it here in our inventory. And we'll check if we have the model, system set up, type of accessory, etc. that you're considering.
- If we have it in inventory, and you've called us before 3 pm Eastern, we can usually ship it that same day! If not, we'll ship it the next day. If you need same day shipping, don't hesitate to ask for it.
- If we need to drop ship it direct from the manufacturer, we'll make sure it's shipped within 2 business days.
- In either case, right while you're on the phone we'll confirm the situation so you know what to expect before you complete your order! (We can do that if you call before 5 pm Eastern.)
- Then once it's shipped, we track without any effort on your part to confirm there's no hitch.
- If the product needs to be manufactured or has a lead time, we will notify you accordingly.
|
International Shipping Policy |
We Ship orders within two business days via the United States Postal Service & United Parcel Service (UPS)
We always include signature tracking on Standard and Priority Mail and package tracking on Express Mail. Shipping charges are based upon weights and Real Time USPS and UPS shipping calculators + a small handling fee. The rates can be viewed during the checkout process. Please see our Ordering page for details on our ordering and return policies.
Orders shipping to a destination outside the
U.S.
that are being sent to a freight forwarding service within
Florida
must pay sales tax.
Once a Bill of Lading is provided to Ultimate Washer showing delivery out of
Florida
, a refund of the tax paid initially will be credited.
Due to this policy, we must obtain a credit card to credit at the time of order being placed.
An exception can be made only if a tax exempt certificate is supplied.
Duty/ taxes are still owing when shipping international via UPS Worldwide Expedited, Express, Express Plus or any other freight company.
For special shipping needs, please contact us.
UPS Customs Brokerage provides customs clearance for shipments entering Canada, including all other modes of transportation such as truck, rail, air and ocean freight.
Enjoy the low UPS rates for customs clearance on all your imports by simply telling your carrier that UPS is your Customs Broker.
To save even more, ship your urgent imports by UPS Worldwide Express and Expedited services, and routine entry preparation will be provided at no additional charge when UPS is designated as the Customs Broker. Additional charges may apply for complex customs clearance procedures.
ENTRY PREPARATION FEES
- All rates are in Canadian Funds
- Rates do not include applicable taxes
Value for Duty |
For Imports Arriving Via UPS Standard Service and All Other Courier/Transportation Companies |
For Imports Arriving by UPS Express Plus, UPS Express and UPS Expedited Services |
$ 0.01 to $20.00 |
FREE |
FREE |
$ 20.01 to $40.00 |
$ 6.70 |
$ 40.01 to $100.00 |
$ 18.45 |
$ 100.01 to $200.00 |
$ 27.45 |
$ 200.01 to $350.00 |
$ 35.55 |
$ 350.01 to $500.00 |
$ 39.90 |
$ 500.01 to $750.00 |
$ 45.30 |
$ 750.01 to $1,000.00 |
$ 50.70 |
$ 1,000.01 to $1,250.00 |
$ 56.10 |
$ 1,250.01 to $1,600.00 |
$ 59.10 |
$ 1,600.01 to $ 5,000.00 |
$ 62.75 |
Each Additional $1,000.00 |
$ 4.85 |
DISBURSEMENT FEES
- Customers are responsible for payment of duties and taxes. When funds are not provided in advance by the customer, a fee of 2.7% (minimum $5.85) of the amount advanced by UPS will be charged.
- To avoid disbursement fees call 1-800-PICK-UPS and ask about their pre-payment or EFT options.
ADDITIONAL SERVICES WHICH MAY APPLY
- Each additional classification lime after the first 5 lines $4.00 per line
- C.O.D. fee for collecting brokerage charges $4.25
- RMD - Release on Minimum Documentation (non-UPS shipments) $10.00 each
- Import permits $23.50 each
Additional charges may apply for shipments requiring Government Department clearance
= FREE - there is no entry preparation fee for routine customs clearance of UPS Express and Expedited shipments including up to five classification lines. Charges may apply for more complex customs clearance procedures. |
International Shipping FAQ |
Q) Do you ship internationally?
A) Ultimate Washer Inc. is pleased to ship to hundreds of countries worldwide. If UPS or the US Post Office delivers to your country, we will usually ship to it. We can even ship on your DHL account.
Q) How do I determine shipping rates?
A) There is no obligation to purchase unless you complete the transaction; so feel free to add things to your shopping cart. If you would like to place a large order, please e-mail us and ask us to quote the shipping. For large orders, we are often able to save considerable sums on shipping costs.
Q) How long will it take to deliver?
A) We ship out our international orders quickly. If an item is in stock, it will normally be sent out the next day. After that, it depends on the method of delivery you have chosen when you placed your order. For Europe, it can take as little as 3 days and as long as one to two months depending on the method of shipping selected.
Q) Can I get a tracking number for my shipment?
A) We strongly suggest you select a shipping option that provides a tracking number. Without a tracking number, there is a greater risk of an order getting lost.
Q) What payments does Ultimatewasher.com accept for International orders?
A) We accept Paypal or, in some cases, credit cards. If you live in a low risk country, and you are placing a small order and we are shipping to the address listed on your credit card then we will usually just charge your credit card. In many other cases, we require payment in advance via wire transfer or Paypal. Please feel free to place your order. If we require a wire transfer, we’ll contact you immediately. If you live in a high risk country, the easiest and cheapest payment method is Paypal.
Q) Does Ultimatewasher.com have a location in my country?
A) We currently have office and warehouse in the US. Most of the shipments originate from this location.
Q) Can I become a distributor for Ultimatewasher.com?
A) We are currently looking for distributors. If you are interested, please feel free to fill out our online application.
Q) Will I still have to pay duties on my package?
A) Duties are not included in our pricing. All importation charges will be paid by you.
Q) When picking a shipping method for APO or FPO address, which country do I select?
A) Always select the United States as the country of destination so the proper shipping options are presented.
Q) Will I pay tax for international orders shipping out from a freight forwarder located in Florida?
A) Orders shipping to a destination outside the
U.S.
that are being sent to a freight forwarding service within
Florida
must pay sales tax.
Once a Bill of Lading is provided to Ultimate Washer showing delivery out of
Florida
, a refund of the tax paid initially will be credited.
Due to this policy, we must obtain a credit card to credit at the time of order being placed.
An exception can be made only if a tax exempt certificate is supplied.
|
|
Alvan Motor Freight - http://www.alvanmotor.com/
BAX Global - http://www.baxglobal.com/
Emery Worldwide Shipment - http://www.emeryworld.com/tracking/trackform.asp
ESTES - http://www.estes-express.com/
FedEx Shipment - http://www.fedex.com/us/tracking/
Old Dominion Freight Line - http://www.odfl.com/
Roadway Express - http://www.roadway.com/
SAIA - http://www.saiasecure.com/tracing/trcnpro.asp
Southeastern Freight Lines - http://www.sefl.com/
UPS by Tracking Number - http://www.ups.com/tracking/tracking.html
UPS Freight (ex Overnite Transportation) - http://ltl.upsfreight.com
US Freight Ways - http://www.usfc.com/ - Includes USF Holland, BestWay, Dugan, Red star, Red away, Worldwide, Distribution
Yellow Freight Lines - http://www.myyellow.com/dynamic/services/yfsgentracking/trackpro.jsp |
Can we improve something on this page?
Can this page be improved? Is the information complete and easy to understand? We are always looking to improve our website, so please feel free to give us your comments, suggestions, or questions. Thanks for helping us serve you better!
|
|
|
|
|
